Often overlooked, usability turned out to be one of the most important aspects of security. Usable systems enable users to accomplish their goals with increased productivity, less errors and security incidents. And It stills seems to be the exception rather than the rule.
When it comes to software, many people believe there is an fundamental tradeoff between security and usability. A choice between one of them has to be done. The belief is – make it more secure – and immediately – things become harder to use.
It’s a never-ending challenge – security and usability experts arguing about which one is more important. And some more people of the engineering and marketing department get involved giving their views and trying to convince the others. Finding the right balance between security and usability is without a doubt a challenging task.
The serious problem: User experience can suffer as digital products become more secure. In other words: the more secure you make something, the less secure it becomes. Why?